Veeva Vault MedInquiry

Streamline Medical
Inquiry Management

Simplify the intake, management, and fulfillment of medical information
requests with a modern, cloud-based solution.

Announced 2018 Status Early Customers 51-100
Vault MedInquiry | Medical Inquiry Management
Read how Merck KGaA is transforming global medical information with Vault MedInquiry
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Complete, connected
case management

Veeva Vault MedInquiry manages the intake of and response to medical information requests.

Requests can be automatically received and tracked from various channels, including CRM, email, and websites. Healthcare professional contact details can be looked up directly from OpenData.

MedInquiry creates a response package that includes documents from MedComms and an automatically generated cover letter and email. Responses are sent and tracked directly from MedInquiry.

MedInquiry can be integrated with Vault Safety and Vault Quality to transfer data related to adverse events and product quality complaints.

Why Vault MedInquiry

Fast, consistent inquiry response

Customer Success

Trusted by 50+ med info teams globally

Aurinia Axsome BD Chiasma CSL Dexcom Elevar Ferring Galderma Illumina Immunogen LEO Merz Novocure OM Orchard Sarepta Shionogi UCB Vericel