Next-Generation CRM for Life Sciences

Connect sales, marketing, and medical teams with a single HCP view.

One Customer, One Journey

Vault CRM Suite is the industry’s first customer engagement solution for sales, marketing, and medical teams built in a single customer database. Designed for today’s complex therapies, Vault CRM Suite sets the foundation for greater collaboration and commercial execution.

Better Collaboration

Coordinate across all customer-facing teams with a single view of the customer.

Right Message

Tailor the message for every interaction with content embedded in Vault CRM.

Dynamic Engagement

From strategic account management to digital inbound channels, power your unique go-to-market.

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The Future of Customer Engagement

With a unified data model and advanced capabilities only available on the Vault Platform, Vault CRM Suite delivers greater agility and insights to customer-facing teams.

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Vault CRM

Drive more effective and coordinated HCP engagement from a single customer database.

Approved Email

Stay connected with customers and extend face-to-face conversations with personalized emails.

Events Management

Improve event execution and gain more insight into speaker programs, advisory boards, strategic meetings, and more.


Be there for HCPs in their moment of need with compliant two-way engagement.


Simplify the field planning process with integrated territory design and alignments.


Deliver trusted customer data with a multi-domain master data management platform.


Speed time to insights with an analytics platform that integrates commercial data sources.

Campaign Manager (Available late 2024)

Orchestrate personal and non-personal engagement with full visibility into all HCP touchpoints.

Service Center (Available summer 2024)

Enable inside sales and hybrid reps with contact center capabilities embedded within CRM.

Transitioning to Vault CRM

See why the industry is moving to Vault CRM and get expert guidance to help you plan your migration or implementation.